Frequently asked questions

The first cryptocurrency based on the DAG-chain technology designed for using, not trading – exactly the way money is supposed to be. For more information visit official site https://dagcoin.org/

Dagcoin Gift Card is a perfect present for your friends and loved ones.
You can buy two types of cards:
1. Virtual e-card: It’s a PDF format card and will be sent to you by email instantly.
2. Physical card: It’s a plastic card that will be sent to you by mail delivery. Depending on the country takes up to 4 weeks to arrive.

When you purchase either a e-gift card or physical, then with the card there is a 16-digit redeem code. You can hold this gift card or you can redeem coins to your Dagwallet.

There are 4 different card values:
10DAG, 50DAG, 100DAG and 250DAG
Cost depends on the current DAG/EUR rate. With physical card there will be added also packaging and shipping costs.

You have 3 different options:
1. Wire transfer from your home bank. May take up to 5 business days to get confirmation.
2. Debit/Credit card
3. PayPal.

From site main menu click on SHOP, choose the card type and value and follow the instructions on the screen.

You have to verify only when your purchase total exceeds 500€.

If you already have an account in VerifyOnce, then you don’t have to upload your documents again. Just insert your email when purchase exceeds 500€.

f you are unable to verify your account, please contact our Support Team giftcard@dagcoin.org

Please head over to the REDEEM page and follow the instructions on the screen.

In order to assist you further, please contact our Support Team at giftcard@dagcoin.org by specifying the details.

If you haven’t paid and want to delete the order, then just click Delete button behind the order.

The Dagcoin Gift Card expires in 50 years from the purchase date.

If you have made the purchase but haven’t redeemed coins to your wallet yet, then you can cancel the order and we will refund. To cancel order, sign in to your account, find the order and click Cancel button.
If you have already redeemed coins, then unfortunately there is no possible to refund anymore.

The Dagcoin Gift Card expires in 50 years from the purchase date.

Please note that Dagcoin Gift Card is not connected with the Success Factory compensation plan and bonuses.

In order to assist you further, please contact our Support Team at giftcard@dagcoin.org by specifying the details you need to change in your profile. For security reasons, we also ask you attach a selfie holding your valid ID next to your face.

Please note that Dagcoin Gift Card is not connected with the Success Factory compensation plan and bonuses.